Director of Operations
Description: Christ House is a medical respite facility in Washington, DC for men experiencing homelessness who have acute medical needs. We provide 24-hour medical care in a residential setting for patients who are too sick to be on the street or in a shelter, but are not sick enough to stay in the hospital.
We are currently seeking a highly competent, mission-driven, full-time Director of Operations to oversee all building-related operations for Christ House and Emmanuel House, including but not limited to: Supervising all custodial functions, maintenance functions, safety and security functions, and overseeing and coordinating all vendor contracts, licenses, and permits related to building operations. The Director of Operations directly supports the overall operation of Christ House, including administrative on-call coverage as needed on evenings and weekends. The Director of Operations also provides administrative coverage when the Executive Director is off site or away.
Director of Operations Duties and Responsibilities:
- Supervise our Environmental Services team, including 3 full-time Custodians and Kairos Work Program members at Christ House
- Demonstrate general and technical knowledge of the overall environmental services approach with a working knowledge of proper infection control practices and procedures, including buffing and stripping/waxing the clinical unit floor and ordering and maintaining custodial supply stock
- Coordinate coverage for our 24/7 facility including holidays, and provide shift coverage in case of unscheduled absences, illness, or inclement weather
- Supervise Maintenance Services, including a full-time Maintenance Coordinator
- Create and oversee a weekly maintenance schedule and/or task list for Maintenance Coordinator and supervise its completion. Perform a weekly walk-through of facilities to identify building issues needing attention
- Oversee and coordinate maintenance projects and contractors around a 24/7 clinical operation, including large-scale renovations, structural repairs, and updates; coordinate work with other departments as needed
- Oversee Safety & Security Management, ensuring that security procedures are established, followed and in compliance
- Oversee facilities-related Vendor Contracts, Licenses, and Permits Management and maintain an organized file system for contracts, work tickets, and invoices
- Provide administrative support when the Executive Director is off site or away
Desired Skills and Experience:
- Excellent organizational, project management, and time management skills
- A self-starter with an exceptional ability to multitask
- Strong critical thinking and problem-solving skills
- Ability to plan strategically and an ability to be flexible when plans change
- Exceptional verbal and written communication skills, with ability to communicate well with diverse constituents and staff
- Demonstrated resourcefulness in setting priorities and guiding decisions involving system structures
- Commitment to accountability and data-driven decision making
- Excellent people management and leadership skills
- General knowledge of Microsoft Office
- Ability to work a flexible schedule and to be present during holidays and some evenings and weekends a must
- 4-year degree required
Benefits:
- Medical, dental and vision insurance
- Employer paid short and long term disability
- 403B plan with employer matching contribution
- Generous accrued annual vacation, personal and sick leave
Language Proficiency:
- English. Bilingual in English/Spanish, desired
Please submit a cover letter explaining why you would be a great fit and a resume detailing your experience to jobs@christhouse.org.
Part-Time Volunteer Services Associate
Description: Christ House is a medical respite facility for men experiencing homelessness. We provide 24-hour medical care in a residential setting for patients who are too sick to be on the street or in a shelter, but are not sick enough to stay in the hospital. We are currently seeking a part-time Volunteer Services Associate to support Christ House’s volunteer department 15-20 hours each week.
Volunteer Services Associate Responsibilities:
- Assist the Director of Volunteers in recruitment and orientation of new volunteers
- Help to coordinate volunteer schedules and ensure roles are filled through timely and effective communication
- Contribute to the management, distribution, and recording of in-kind donations
- Track and record monthly, quarterly, and annual volunteer reports
- Support in the planning and implementation of activities and events, including but not limited to: Volunteer Appreciation Night, Christ House Christmas Party, Christmas gift drive and distribution, Year Long Volunteer orientation and arrival.
- Facilitate work groups and special event groups on various projects
- Attend volunteer recruitment fairs and other events representing Christ House
- Other responsibilities: Oversee the monthly Volunteer E-Newsletter, assist with special projects, create and post content to our social media platforms, provide tours of the facility, and serve as a receptionist as needed
Desired Skills and Experience:
- A commitment to and enthusiasm for the mission and values of Christ House (www.christhouse.org/mission-vision)
- Bachelor’s degree preferred
- Experience in various volunteer roles or within a non-profit is helpful
- Excellent organizational and interpersonal skills; ability to work with people of diverse social and cultural backgrounds, including colleagues within the organization and the population of people served
- Eager to work collaboratively in a fast-paced environment
- Excellent professional judgment and ability to maintain confidential information.
- Strong attention to detail and creative ideas towards problem solving
- Positive energy and high level of comfort with public speaking
- A desire to help facilitate meaningful experiences for individuals seeking volunteer opportunities
- Ability to work a flexible schedule and to be present during holidays and some evenings and weekends a must
Please submit cover letter, resume, and 1-page writing sample to jobs@christhouse.org.
