At Christ House, the medically vulnerable men experiencing homelessness who come to us are not just our clients. When they are in our care, they are our neighbors and our community members. We opened our doors in 1985 as the first medical respite facility for sick, homeless patients in the country and are still the only such medical respite program for men experiencing homelessness in Washington, DC. Since that time, we have remained on the cutting edge of conversation around radical hospitality, inclusion, and healing. You will have no typical day here.
In 1992, Christ House opened the Kairos Program, a permanent supportive housing community for former patients with chronic illnesses who decide to make a commitment to their substance use recovery. The program supports up to 45 members and provides ongoing medical care, recovery and spiritual life programs. Kairos program members are an integral part of the Christ House community.
Christ House offers a generous benefits package for employees.
View Christ House’s Benefits package here.
Bilingual, Bicultural, LGBTAIQ identifying, Black, Indigenous, and People of Color are encouraged to apply. Christ House provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability or genetics.
Community & Volunteer Engagement Manager
The Community & Volunteer Engagement Manager (CVEM) recruits, orients and nurtures local volunteers & volunteer groups at Christ House, and coordinates the holiday gift drive. The CVEM leads outreach for Christ House by speaking to local churches, possible volunteer groups and other community sources to communicate the Christ House mission.
Essential Functions:
- Demonstrates a commitment to the mission and values of the facility to preserve the dignity and confidentiality of every person through courteous behavior and respectful communications with all patients, Kairos members, co-workers and visitors
- Recruitment and Retention
- Recruits and interviews volunteer applicants, determines capabilities and matches skills of volunteers with needs of Christ House for local volunteers
- Facilitates visiting work groups and special event groups
- Serves on the YLV Committee
- Oversees intern hiring, orientation and supervision
- Solicits volunteers to fill specific ongoing needs at Christ House including meal groups and evening /weekend phone volunteers. Works with staff to utilize volunteers properly
- Provide training on volunteer engagement and retention
- Provides support and recognition to volunteers
- Plans and directs annual Volunteer Appreciation Night dinner
- Publishes volunteer newsletter six times per year
- Maintains Volunteers bulletin board
- Coordinates with appropriate staff to identify appropriate cleaning and maintenance project for volunteers
- Mediates conflicts if volunteers encounter difficulty in their service
- Coordinate Kairos volunteer coordination as needed
- In-Kind Donation Management
- Oversees the solicitation of in-kind donations
- Communicates high-need items in e-newsletters and communication with potential in-kind donors
- Provides monthly lists of in-kind needs for staff and alternative donation locations for items we are unable to accept
- Keep regular oversight of the Amazon Wish list
- Completes the monthly in-kind donation valuation for annual audit
- Coordinate and Oversee Volunteer Activities
- Coordinates monthly volunteer meal groups and provides schedule to kitchen at the beginning of each month
- Coordinates holiday giving drives with local churches and organizations and oversees distribution of gifts to patients and Kairos residents on Christmas morning
- Coordinates activities of short-term volunteer work groups and facilitate work group visits
- Oversees the maintenance of Volunteer records
- Maintains updated files on volunteers including contact information and volunteer roles served
- Maintains electronic record-keeping system of volunteer hours, categories, etc.
- Collects monthly and quarterly YLV and Kairos statistics from Volunteer Program Coordinator and provides statistics for local volunteers
- Creates reports for monthly Finance and quarterly Board meetings
- Communications and Outreach
- Initiates contact, coordinates, and speaks with churches and groups to share the Christ House message and increase community engagement
- Seeks out opportunities to engage volunteers, donors, and the larger community
- Promotes the importance of volunteer & donor involvement within Christ House, emphasizing community relations, networking, and mission benefits
- Coordinates the creation of materials for publication including print materials, Christ House website, blog, and social media platforms with Development Department
- Conducts and schedules tours of Christ House for visitors
- Represents Christ House at volunteer fairs, presentations, and various speaking opportunities
- Maintains relations with volunteers, donors, external agencies, organizations, and churches
- Assist the Development Department with other tasks as needed
- Supervises the Volunteer Support staff
- Performs other duties as requested
Job Qualifications:
- Bachelors degree required
- Two years’ experience working in volunteer support with some supervisory experience preferred
- Excellent communication and interpersonal skills
- Ability to interact with churches, schools, and volunteer associations and ability to work with all Christ House departments to assess needs and coordinate use of volunteers
Commitment to Teamwork:
- Attend staff retreats, in-services, and trainings as appropriate
- Willing to work flexible schedule including some weekend, evenings and holidays in recognition of Christ House’s 24/7 operation
- Reports to work on time
To apply, please send resume, salary requirement, and cover letter to administration@christhouse.org referencing the Community and Volunteer Engagement Manager position. Sending a video introducing yourself is strongly encouraged but optional.
